Terms of Service
Last updated: May 13, 2026.
These Terms of Service govern your use of Calovex, an AI-powered fitness, nutrition, recipe, and workout tracking app operated by Calovex Software, based in New Brunswick, Canada. By accessing or using Calovex, you agree to these Terms. If you do not agree, do not use the app.
About Calovex
Calovex provides tools for tracking meals, calories, macros, recipes, workouts, goals, and progress, including AI-assisted estimates based on photos, text, recipes, and user inputs.
Calovex is provided for general wellness and informational purposes only. It is NOT medical advice, nutritional advice, diagnosis, treatment, or a medical device.
You should consult a qualified healthcare professional before making major changes to your diet, exercise, weight-loss plan, or health routine, especially if you are:
- Pregnant or breastfeeding
- Living with diabetes
- Living with heart disease
- Recovering from or currently experiencing an eating disorder
- Living with a history of disordered eating or obsessive tracking behaviours
- Under medical care for any other condition
Calovex may NOT be appropriate for people with active eating disorders, a history of disordered eating, obsessive tracking behaviors, or medical conditions that require professional dietary supervision.
AI-generated calorie, macro, recipe, and workout results may be incomplete, inaccurate, or inappropriate for your individual needs. You are responsible for reviewing, editing, and deciding whether to rely on any information provided by the app.
Account
You are responsible for maintaining the confidentiality of your account and for all activity under your account.
You agree not to:
- Misuse the app
- Attempt to access other users' data
- Interfere with the app's operation
- Reverse engineer the app
- Submit unlawful or harmful content
- Use Calovex for any illegal, abusive, misleading, or unauthorized purpose
Your content
You retain ownership of the meals, photos, recipes, workout logs, notes, and other content you submit to Calovex.
You grant Calovex Software a limited, non-exclusive, worldwide license to host, store, process, analyze, display, and use that content only as necessary to:
- Operate the app
- Provide requested features
- Maintain security
- Troubleshoot issues
- Provide support
- Improve non-personal product functionality
We do not sell your user content.
Subscriptions
Some features require a paid subscription. Subscription pricing, free trials, renewal terms, cancellation rules, and refund handling are shown at purchase and are managed through Apple, Google, or the applicable app store provider.
Subscriptions renew automatically unless cancelled before the renewal deadline shown by the app store. Calovex does not directly control app store billing, refunds, or payment processing.
Refunds
Refunds are handled exclusively by Apple App Store or Google Play, depending on where you purchased your subscription. Calovex Software cannot directly issue refunds for app store purchases. To request a refund:
- Apple: reportaproblem.apple.com
- Google Play: support.google.com/googleplay
Service changes and termination
We may modify, suspend, or discontinue any part of the app at any time. We may suspend or terminate accounts that violate these Terms or create risk for Calovex, other users, or the public.
Intellectual property
The app, including its design, software, branding, text, graphics, features, and technology, is owned by Calovex Software or its licensors and is protected by applicable intellectual property laws.
As-is disclaimer
Calovex is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of accuracy, fitness for a particular purpose, availability, reliability, or non-infringement.
Limitation of liability
To the maximum extent permitted by law, Calovex Software will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, data, health outcomes, fitness results, or business opportunities arising from your use of the app.
To the maximum extent permitted by law, Calovex Software's total liability for any claim related to the app will be limited to the amount you paid to Calovex, if any, during the twelve months before the claim arose.
Dispute resolution
Before pursuing formal legal action, you agree to first contact us at support@calovex.app to attempt to resolve any dispute. If we cannot resolve the dispute within 30 days, you may pursue available legal remedies in the courts of New Brunswick, Canada.
Governing law
These Terms are governed by the laws of the Province of New Brunswick and the applicable laws of Canada.
Severability
If any part of these Terms is found unenforceable, the remaining parts will remain in effect.
Changes to terms
We may update these Terms from time to time, and continued use of the app after updates means you accept the revised Terms. Material changes will be communicated through the app or via email when appropriate.
Contact
For questions: support@calovex.app
Calovex Software, New Brunswick, Canada